Amenities
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Our industry-leading contact centre is designed to accommodate a wide range of business needs. Check out some of our ammenities below.
Passionate Staff
First & foremost, our call centre is filled with passionate staff who are invested in your success.
1st Class Management
All of our senior leadership within our contact centre have a wealth of experience & expertise.
IT Infrastructure
We are well placed to meet any IT business requirements with a team of in-house developers & IT security experts.
We're invested in your success
We know any successful business requires the tools to help their employees flourish. With this in mind, we have an extensive list of amenities available to all clients.
24x7 Access
No matter what time zone you are in, we are availale to assist 24/7, 365 days a year.
Conference Room
We have multiple conference rooms available for your team video calls.
In House Developers
No matter what your IT requirements, our in-house developers are here to assist.
Fast Internet
We connect to the fastest internet available in the Pacific.
First Class Training
Multiple training rooms are available & free use of our in-house training team.
Agent Support
Complimentary agent pick-up & drop-off to make sure your team members always arrive on time.
Recruitment & HR
Our dedicated in-house recruitment & HR teams will handle all of the agent hiring process for you.
Incentives
We regularly have company-wide incentives & host some pretty amazing Christmas parties!
IT Security
We take IT security seriously. We have a wide range of IT security systems in place & a dedicated IT team.
Let Packleader BPO services help you make an impact
Packleader BPO services is perfectly positioned to accommodate a wide range of business requirements. We’re here to help you achieve your business goals.