Our Services
No matter what you need, we’re here to help.
Packleader BPO Services
Packleader BPO has a range of services available to all size of business. Listed below is a selection of our most popular campaign types. If you can’t see what you’re looking for, don’t worry, we’ll be able to work with you to build a bespoke campaign.
Outbound Telesales
Do you need help closing deals or generating leads? Packleader BPO has some of the most skilled sales agents in all of Fiji. Our agents have a wealth of experience within the energy, health insurance & telecommunications industries, however we are able to adapt & assist in any industry you require.
- Lead Generation
- Appointment Setting
- B2B Customer Acquisition
- B2C Customer Acquisition
Customer Service Desk
Need help, helping your customers? Packleader BPO has over 6 years of experience in delivering world-class customer service to millions of Aussies. Our contact centre has a wealth of experience within the telecommunications industry, however, we are able to assist with customer service in any industry.
- Customer Service
- Technical Support
- Welcome Calls
- Ticket Raising & Support
Quality Assurance
Need help monitoring your sales or customer service calls? Packleader BPO has an extensive track record of delivering world-class quality assurance. We have a wealth of experience within the energy sector, telecommunications, health insurance and financial services. However, we are able to assist in all industries.
- 24 Hour Turnaround Time
- Sales Call Monitoring
- Customer Service Call Monitoring
- Monitoring and Analytics
BPO Services
Are you looking for something besides telesales, customer service, data entry or quality assurance? Then fear not, because we can still help you! Tell us what you need & we'll work with you to offer a solution.
- Bespoke Campaigns
- All Industries
- All Time Zones
- 365 Day Support
We're here to Help
There is no contract too short, no headcount too large, Packleader BPO is ready to assist with your business requirements today.