Our Services

No matter what you need, we’re here to help. 

Packleader BPO Services

Packleader BPO services has a range of services available to businesses of all sizes. Listed below is a selection of our most popular campaign types. If you can’t see what you’re looking for, don’t worry, we’ll be able to work with you to build a bespoke campaign. 

Outbound telesales

Outbound Telesales

Do you need help closing deals or generating leads? Packleader BPO services has some of the most skilled sales agents in all of Fiji. Our agents have a wealth of experience within the energy, health insurance & telecommunications industries, however, we are able to adapt & assist in any industry you require.

Customer Service Desk

Need help, helping your customers? Packleader BPO services has over 10 years of experience in delivering world-class customer service to millions of Aussies. Our contact centre has a wealth of experience within the telecommunications industry, however, we are able to assist with customer service in any industry.

BPO customer service

Quality Assurance

Need help monitoring your sales or customer service calls? Packleader BPO services has an extensive track record of delivering world-class quality assurance. We have a wealth of experience within the energy sector, telecommunications, health insurance and financial services. However, we are able to assist in all industries.

Bespoke Campaigns

Are you looking for something besides telesales, customer service, data entry or quality assurance? We're here to help. Tell us what you need and we'll work with you to offer a solution perfectly tailored to your goals.


Packleader BPO has a proven track record of providing high-quality research services using various computer assisted data collection methods, including CATI, CAPI, and CAWI. Our experienced team has worked with private and NGO sector clients using quantitative and qualitative research practices to provide valuable insights and actionable recommendations

We're here to Help

There is no contract too short, no headcount too large, Packleader BPO services is ready to assist with your business requirements today. 

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