Outsource Customer Service

Outsource Your Customer Service From $10.95 USD per hour 7+ Years Experience Australian Managed Fijian Contact Center 500+ Seats Available No Lengthy Contracts

Outsource Customer Services
From $10.95 USD per hour

Wherever you go in Fiji, you’ll hear the warm welcome,“Bula!”

But it should come as no surprise. Fijians are regarded as the happiest people on earth, after all. And when you combine this natural happiness with strong English language and service industry skills, you’ll realize Fiji is a paradise for brands seeking to outsource their customer management services. The benchmark for outsourcing in Fiji offering superior quality, connectivity and value is Packleader BPO.


24 Hrs Access

Our office is open 24/7 meaning we can service your needs, no matter where you are in the world.

Ready For Growth

Our current 500 seat call centre is able to be extended to upwards of 1,000 agents.

High Speed Internet

Our Fijian call centre connects to the fasted possible fibre broadband available.

Global Standard

Our team boasts a winning compliance culture that has been audited by: ACCC, Ernst Young, Energy Australia and Deloitte.

In-House Developers

Packleader BPO has a dedicated team of software developers. We have proven experience in implementing client requirements seamlessly into our systems.

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We're Ready To Help

Outbound BPO

Let us Help you make an impact

Our team is highly skilled in inbound & outbound calling campaigns. It doesn’t mater if you need a deal closing or a customer service expert, we have a solution for you. 

We Provide All Facilities For Your Business to grow

Packleader BPO offers a “turn-key” solution for your BPO requirements. From the recruitment & management of staff to systems integration & everything in-between, Packleader BPO is here to help you grow your business.  

Our 1,000 seat capacity call centre is open 24/7 to ensure that if your customers are in London, New York or Sydney, there will always be a friendly professional ready to assist. 

Custom Packages Available
Rapid Onboarding Available
Anything You Need

Our experienced management team is always on hand to facilitate any requests to improve your business.

Flexible Price Package

All prices are negotiable depending on your required headcount and contract length.

Most Affordable BPO Services in The Pacific

Packleader BPO has several pricing packages to suit every business. We cater from large multinational companies who need hundreds of seats within a few weeks to small businesses who just need one or extra helping hands. 

No matter what your requirements, we will have a package to suit your individual needs. 

Small Business Package
Medium to Large Business Package

Companies Who Love Us ​

A selection of businesses who have used our services extensively over over history. 

Brands Who Trust Us​

A selection of brands who have had their products sold by our team Fijian team.

(Past & Present)

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Flexible On Pricing

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