Outsource Customer Service
Outsource Customer Services
From $10.95 USD per hour
Wherever you go in Fiji, you’ll hear the warm welcome,“Bula!”
But it should come as no surprise. Fijians are regarded as the happiest people on earth, after all. And when you combine this natural happiness with strong English language and service industry skills, you’ll realize Fiji is a paradise for brands seeking to outsource their customer management services. The benchmark for outsourcing in Fiji offering superior quality, connectivity and value is Packleader BPO.
24 Hrs Access
Our office is open 24/7 meaning we can service your needs, no matter where you are in the world.
Ready For Growth
Our current 500 seat call centre is able to be extended to upwards of 1,000 agents.
High Speed Internet
Our Fijian call centre connects to the fasted possible fibre broadband available.
Global Standard
Our team boasts a winning compliance culture that has been audited by: ACCC, Ernst Young, Energy Australia and Deloitte.
In-House Developers
Packleader BPO has a dedicated team of software developers. We have proven experience in implementing client requirements seamlessly into our systems.
Request Quote
We're Ready To Help
Let us Help you make an impact
Our team is highly skilled in inbound & outbound calling campaigns. It doesn’t mater if you need a deal closing or a customer service expert, we have a solution for you.
We Provide All Facilities For Your Business to grow
Packleader BPO offers a “turn-key” solution for your BPO requirements. From the recruitment & management of staff to systems integration & everything in-between, Packleader BPO is here to help you grow your business.
Our 1,000 seat capacity call centre is open 24/7 to ensure that if your customers are in London, New York or Sydney, there will always be a friendly professional ready to assist.
Custom Packages Available
Rapid Onboarding Available
Anything You Need
Our experienced management team is always on hand to facilitate any requests to improve your business.
Flexible Price Package
All prices are negotiable depending on your required headcount and contract length.
Most Affordable BPO Services in The Pacific
Packleader BPO has several pricing packages to suit every business. We cater from large multinational companies who need hundreds of seats within a few weeks to small businesses who just need one or extra helping hands.
No matter what your requirements, we will have a package to suit your individual needs.
Small Business Package
Medium to Large Business Package
Companies Who Love Us
A selection of businesses who have used our services extensively over over history.
Brands Who Trust Us
A selection of brands who have had their products sold by our team Fijian team.
(Past & Present)
